Service around
EASY-ROB™

Our service offer covers different areas

  • Consulting
  • Support
  • Training
  • Customizing of EASY-ROB™

We are happy to assist you!

Please contact our sales department

Sales

Email: sales(at)easy-rob.com

Phone: +49 6192 921 70 79

Consulting

Remote

  • API Consulting, e.g. Generation of programming examples
  • Support in the planning of the software
    architecture
  • Remote-Consulting takes place via email and telephone
  • Hours-accurate logging and billing
  • Invoicing takes place on the
    end of the month

Duration: 1 Day on call

Customizing

The EASY-ROB Software GmbH generally offers customizing as a service. The contents correspond to agreed development goals, which are worked out together with the customer. The EASY-ROB™ development team will then work on agreed content. Milestones mark a delivery condition and are completed by a customer acceptance. When submitting an offer or a written order confirmation, a project plan is created from which the final version with delivery date can be seen.

Support with software maintenance and support contract (SMA)

Support by phone/email and software updates to the latest version: duration 12 months.

Training

The trainings can be carried out on site at the customer’s premises or at the EASY-ROB headquarters in Hofheim am Taunus.

1. Basic Training EASY-ROB™
In order to get started with EASY-ROB ™, we provide basic training that provides the user with all the basic functionalities of using the software.rnThe structure and menu of the software, as well as the actual applications such as: Generating tag points and paths or a simple kinematics are taught here. In subsequent exercises, the acquired knowledge is deepened.rnrnThe basic training lasts 2-3 days.
2. Advanced training API
In the advanced training, the necessary knowledge for dealing with the API interface for the individual extension of the software is taught.
The initial training lasts 1-2 day (s).

Software Support

We would be happy to support you with our EASY-ROB ™ software products.

We offer you a quick option with the TeamViewer QuickSupport.